Privacy Policy

Your privacy and how we handle your data are of utmost importance to us, so we adhere to strict guidelines about how we gather and use your personal information.

We hope you enjoy your experience using the Affinity Glass Website and talking to our advisers, in course of doing so, we collect certain personal details from you to allow us to deal with your enquiry and provide the best possible service. Affinity complies fully with the Data protection Act 1998, giving you the confidence that any information you share with us will be used in correct manner.

What information do we collect?

If you enter personal details on our website, we’ll ask you Name, Address, Telephone numbers and email address.

Some parts of our website use cookies, which monitors the pages you use to help us provide a better online experience.

As part of our commitments to raising standards, all calls onto and out of Affinity may be recorded to help us with quality and training.

How do we use this information?

It allows our advisers to follow up our services, either by email, telephone, SMS or mail as part of our customer care procedure.

It helps us to understand your needs and provide a better service.

It can help us to improve our product s and services.

It enables us to occasionally contact you for market research purposes.

It facilitates our internal record keeping.

If you do not want us to do this, you can email us at Info@affinityglass.com

About us and Use of Your information

About Us

Affinity glass Ltd are authorised and regulated by the Financial Conduct Authority under FRN: 730980

We offer Windows, doors, Conservatory, and Roofline products

We are a credit broker, not a lender and only offer products to help you fund your purchase with us. We work with a lender Barclays Partner Finance and the names of those lenders are listed below. We have a commercial relationship with our lender (s) and may receive a commission from them for placing your finance with them. We do not charge any fees to you for the service of introducing you to them.

Organisations with whom we have a relationship

  1. Shermin Finance Ltd

 

Customer Name in full
Customer Address
Customer Postcode
Customer Phone Number

 

Use of your information

Affinity glass Ltd values your custom and takes your privacy seriously and will only use your personal information to administer your purchase with us and to provide the products and services you require from us.  We would like to stay connected to you

Please let us know how we can do this

 

Post                  Email                SMS                  Telephone

 

Customer Signature
Date

Withdrawal of consent

You may withdraw your consent to any or all of the above options at any time by writing to us at:

The Tannery

Water Street

Stockport

SK1 2BP

OR Email: info@affinityglass.com

We will write and confirm this to you with 30-days of receipt of your request.